KITCHEN
REMODELING
overview
We design and build custom kitchens that blend function and elegance—crafted for effortless everyday living and refined entertaining. From high-end cabinetry to integrated smart appliances, every detail is tailored to your lifestyle.
THE PROCESS:
We Start With a Chat
This first step is all about making sure we’re a good fit for one another.
Much like an interview, you’ll tell us about your goals and ask plenty of questions, and we’ll decide together if we’re the best firm for the job. We want to make certain that we’ll be able to fulfill your goals and that you’re coming into the process feeling absolutely confident in our partnership.
Meet and Discuss
We'll meet at your home to discuss your project.
We will meet you onsite, review your home's current conditions, and discuss all of your must-haves and wish list items. During this initial phase, we will learn more about your goals for a remodel and ask detailed questions about your priorities and preferences. Your existing home may have some unique opportunities or challenges, which we would like to learn about as well.
We will answer any questions and address any concerns you may have about your project, the process, and our company.
LET'S TALK NUMBERS
At this point, we'll talk about your budget.
Once we have a deeper understanding of your project, we can provide details on how much it could cost. We'll set a tentative budget and agree on an initial deposit amount.
Develop Initial Ideas, Plans, and Estimates
The next step is to begin working on your design.
During this second meeting, we'll continue from our previous conversation about design goals but in much greater detail. We'll record the dimensions of your property so our design team can begin creating your design and layout.
Because our team wants to ensure your initial designs are as close to complete as possible, we've created an information packet for you and a questionnaire to help us learn exactly how you plan to use your space.
As part of the design phase, we create estimates of what the ideas and options will likely cost. These initial cost estimates will use placeholders called “allowances” for products, materials, and finishes you will eventually select. Because we want to keep your project within your budget, we take great care to create realistic allowances based on your design aspirations.
Review Design Ideas and Make Selections
We're getting closer to your finished design.
In a few short weeks, we'll reconvene with design ideas for your input and approval so we can move forward with ironing out the details.
Our next step will take place in our vendors' showrooms where you will choose every finish and feature that will go into your remodeled space.
If your remodel includes structural changes, we'll also conduct a trade day onsite with engineers and trades to fine-tune the construction plan.
Finalize Design
Your cost and design are ready to be finalized.
This is our final meeting before the construction phase where we'll review the scope of your project and cost estimates. We will finalize your paperwork with your selections and bids in place.
Upon your approval, we prepare a construction agreement so we can move on to getting your project started.
CONSTRUCTION
We begin the construction phase of the project.
We start by finalizing and submitting plans for permits. Next, we schedule the project and have pre-construction meetings with our team.
We meet with you and go over the details of how the construction phase will flow and you get to meet with some of the team that will be working on your project. We address any questions or concerns you may have before beginning construction. You'll also receive a detailed construction schedule and access to a client portal to keep a close eye on progress.
As construction wraps up, we will walk through your project together, address any concerns, and then thoroughly clean the site.
Post-Project Survey
We value your insightful feedback.
At the end of every project, we ask the homeowners we partner with to complete an online survey performed by GuildQuality (GQ), an independent third party. GQ is the leading homeowner satisfaction company in our industry. They will ask you to rate us in key areas known to be important to homeowners. They'll provide us with unbiased and unfiltered feedback, so we know more about our your experience.
This critical feedback allows us to improve our services and processes. We value your feedback and use it to continuously learn and grow, allowing us to deliver better and better experiences to homeowners like you.
"The crew was timely and very professional and they were a pleasure to work with.
George and his team recently remodeled our basement and added a wet bar and we are so happy with how everything turned out. George was friendly, very easy to work, with and was always in communication with us. He set realistic expectations and was very thorough in the details of the process. He was always thinking a few steps ahead and had everything planned out and this made for a very smooth construction process. The crew was timely and very professional and they were a pleasure to work with. We are very happy with the final product and have enjoyed it daily!”
— Kim H.
"I would strongly recommend engaging with George and the Metro team.
I think we were like most homeowners when looking to invest in an addition to their home, where you have some ideas of what you want, but don’t quite have the “design eye” that will pull it all together. Fortunately, MBRG has designers on staff that helped provide some very impressive examples of what could be possible with our space and budget, and were able to showcase that in a design video that really blew us away. We are getting great use out of our grill station and fire pit (with TV), and have had numerous compliments from guests. I would strongly recommend engaging with George and the Metro team for any indoor/outdoor project needs, be it for decks, patios, basements, etc. They continue to deliver outstanding work in our neighborhood, and around the Metro area.”
— Matt Z.
"10/10 Would Highly Recommend!
Our first remodel project with MBRG was a major kitchen renovation. We were so pleased with their quality of work, their professionalism, their open communication, and their timeliness that when it was time to renovate all of our upstairs bathrooms- I knew exactly who to call! Once again, MBRG came through beautifully…from the initial consult, to the design itself, to demo and construction, they routinely exceed my expectations. I get SO many compliments on both my kitchen and bathrooms renovations! Their craftsmanship, attention to detail and the overall beauty of the the completed project is unparalleled! 10/10 Would Highly Recommend!”
— Jodie
"The process was easy, communication was excellent and they were extremely well-organized.
We had a great experience adding a screened porch and deck to our home with George and the Metro team. The process was easy, communication was excellent and they were extremely well-organized…a real pleasure to work with! The quality of work was exceptional and we are very satisfied with the end result.”
— Ashley K.
"Our project finished on time and on budget with zero snags.
George and the team at Metro recently completed a project for us that built out two rooms from unfinished space in our basement. Throughout this project, George maintained great communication, was easy to to work with, and always highly professional. Our project finished on time and on budget with zero snags. The end result was a very high quality fit and finish that matched the existing design, trim, and color scheme of the rest of our home.
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— Carlos E.
"Communication is top notch, and we thank MBRG for making the entire process simple for us!
MBRG recently completed our basement and we are so happy with the results! George and the MBRG team are all very professional, honest, and timely. The design team assisted us with details that we love, and we are impressed by the quality of our finished project. Communication is top notch, and we thank MBRG for making the entire process simple for us!”
"I would go back to Metro in a heartbeat.
George and his team finished our basement. They were highly organized, communicated very well with my husband and me, and did a beautiful job! Our boys are thrilled. I can’t say enough about George’s clear communication and organization. He stayed on top of every minor change so that we always knew exactly where we stood. And, his crew is great! I would go back to Metro in a heartbeat.”
— Beth H.
"They did an amazing job of planning and executing our vision.
We hired Metro for a gut renovation on our 1925 house in DC and were thrilled with the results. They did an amazing job of planning and executing our vision and we have recommended them to several of our friends doing renovations. We were particularly impressed with how quickly they were able to complete the project once the work started. The on-site team was excellent at communicating issues when the arose and very responsive and flexible to our requests. While we hope we don’t have to take on the project of this scope again, we will definitely use Metro again if we do!”
— Jonathan P.
"Any homeowner considering remodeling … could no do no better than to have the work performed by Metro!
The quality of the work performed along with the building material used gave us a new kitchen that we will both be proud of for years to come. Any homeowner who is considering remodeling their existing kitchen within budget and desiring quality workmanship could no do no better than to have the work performed by Metro!”
— Ted H.
"I thank my lucky stars we went with George and his team, who made the entire experience so smooth and easy.
The process of finishing our 1,750 sq ft unfinished basement was a somewhat daunting one. We looked at several contractors ranging in experience, and changed our design many times along the way. I thank my lucky stars we went with George and his team, who made the entire experience so smooth and easy. They managed the project like pros, were as discrete as possible, pulled us in when necessary, and were flexible with changes. From start to finish it took only six weeks to finish and we could not be happier with the finished product! I would highly recommend Metro to anyone who is looking for a trustworthy, professional, high quality contractor.”
— Nicole B.