KITCHEN
REMODELING

overview

We design and build custom kitchens that blend function and elegance—crafted for effortless everyday living and refined entertaining. From high-end cabinetry to integrated smart appliances, every detail is tailored to your lifestyle.

THE PROCESS:

STEP ONE

We Start With a Chat

This first step is all about making sure we’re a good fit for one another.

Much like an interview, you’ll tell us about your goals and ask plenty of questions, and we’ll decide together if we’re the best firm for the job. We want to make certain that we’ll be able to fulfill your goals and that you’re coming into the process feeling absolutely confident in our partnership.

STEP TWO

Meet and Discuss

We'll meet at your home to discuss your project.

We will meet you onsite, review your home's current conditions, and discuss all of your must-haves and wish list items. During this initial phase, we will learn more about your goals for a remodel and ask detailed questions about your priorities and preferences. Your existing home may have some unique opportunities or challenges, which we would like to learn about as well.

We will answer any questions and address any concerns you may have about your project, the process, and our company.

STEP THREE

LET'S TALK NUMBERS

At this point, we'll talk about your budget.

Once we have a deeper understanding of your project, we can provide details on how much it could cost. We'll set a tentative budget and agree on an initial deposit amount.

STEP FOUR

Develop Initial Ideas, Plans, and Estimates

The next step is to begin working on your design.

During this second meeting, we'll continue from our previous conversation about design goals but in much greater detail. We'll record the dimensions of your property so our design team can begin creating your design and layout.

Because our team wants to ensure your initial designs are as close to complete as possible, we've created an information packet for you and a questionnaire to help us learn exactly how you plan to use your space.

As part of the design phase, we create estimates of what the ideas and options will likely cost. These initial cost estimates will use placeholders called “allowances” for products, materials, and finishes you will eventually select. Because we want to keep your project within your budget, we take great care to create realistic allowances based on your design aspirations.

STEP FIVE

Review Design Ideas and Make Selections

We're getting closer to your finished design.

In a few short weeks, we'll reconvene with design ideas for your input and approval so we can move forward with ironing out the details.

Our next step will take place in our vendors' showrooms where you will choose every finish and feature that will go into your remodeled space.

If your remodel includes structural changes, we'll also conduct a trade day onsite with engineers and trades to fine-tune the construction plan.

STEP SIX

Finalize Design

Your cost and design are ready to be finalized.

This is our final meeting before the construction phase where we'll review the scope of your project and cost estimates. We will finalize your paperwork with your selections and bids in place.

Upon your approval, we prepare a construction agreement so we can move on to getting your project started.

STEP SEVEN

CONSTRUCTION

We begin the construction phase of the project.

We start by finalizing and submitting plans for permits. Next, we schedule the project and have pre-construction meetings with our team.

We meet with you and go over the details of how the construction phase will flow and you get to meet with some of the team that will be working on your project. We address any questions or concerns you may have before beginning construction. You'll also receive a detailed construction schedule and access to a client portal to keep a close eye on progress.

As construction wraps up, we will walk through your project together, address any concerns, and then thoroughly clean the site.

STEP EIGHT

Post-Project Survey

We value your insightful feedback.

At the end of every project, we ask the homeowners we partner with to complete an online survey performed by GuildQuality (GQ), an independent third party. GQ is the leading homeowner satisfaction company in our industry. They will ask you to rate us in key areas known to be important to homeowners. They'll provide us with unbiased and unfiltered feedback, so we know more about our your experience.

This critical feedback allows us to improve our services and processes. We value your feedback and use it to continuously learn and grow, allowing us to deliver better and better experiences to homeowners like you.

"We are looking forward to using Metro on our future projects!

Metro finished the basement in our new house. We were extremely pleased with the whole experience, including the final product. The design staff assisted us in choosing paint colors and other design decisions- We love the dark trim that was suggested!! Management thoroughly communicated each step of the process including keeping us up to date on where we fell within our budget. There were no surprises at the end! We are looking forward to using Metro on our future projects!”

— Dana W.

"Working with Metro was an absolute pleasure.

Working with Metro was an absolute pleasure. If you’re looking for a reliable, knowledgeable, and talented remodeling team, I highly recommend Metro. We couldn’t be happier with the working with them!”

— Leviticus N.

"They did an amazing job of planning and executing our vision.

We hired Metro for a gut renovation on our 1925 house in DC and were thrilled with the results. They did an amazing job of planning and executing our vision and we have recommended them to several of our friends doing renovations. We were particularly impressed with how quickly they were able to complete the project once the work started. The on-site team was excellent at communicating issues when the arose and very responsive and flexible to our requests. While we hope we don’t have to take on the project of this scope again, we will definitely use Metro again if we do!”

— Jonathan P.

"George and his team communicated clearly with us the entire way.

Metro completed a major renovation of our basement over the winter and did a great job. From the design phase through final completion, George and his team communicated clearly with us the entire way so there were no surprises on timing, budget or what the finished space would look like. They even finished the renovations ahead of schedule! We would recommend them to anyone and will certainly call them again if we ever decide to take on another project like this in the future.”

— Will H.

"Metro … felt like a partner in bringing what we wanted to fruition.

From the start with our first meeting, it was clear Metro was the most engaged, communicative, and felt like a partner in bringing what we wanted to fruition. And that continued during the heart of the project, and through the very last day.”

— Cassie R.

"Our project finished on time and on budget with zero snags.

George and the team at Metro recently completed a project for us that built out two rooms from unfinished space in our basement. Throughout this project, George maintained great communication, was easy to to work with, and always highly professional. Our project finished on time and on budget with zero snags. The end result was a very high quality fit and finish that matched the existing design, trim, and color scheme of the rest of our home.
“

— Carlos E.

"The workmanship and final products are all outstanding.

I have owned 4 houses and have engaged contractors for remodeling in each of them. I have never come across a better one, nor had a better experience than I had with Metro, led by George Kall. I had been thinking about getting some work done, and when an acquaintance talked about how happy he was with a major remodelling job by Metro, I contacted them. A detailed, clearly presented contract was drawn up at the start, and it was modified as appropriate as the job went forward. Communication was always clear and prompt. George is pleasant, professional, knowledgable, and straightforward – no BS. The workmanship and final products are all outstanding. I was told the job would take 4 weeks and the job took 4 weeks – that is a first. I plan to call Metro in the fall for new floors. I have also been handing out his business cards to friends, because I know that it doesn’t get any better than this! Thanks to Metro for a job extremely well done.”

— Mike

"The process was easy, communication was excellent and they were extremely well-organized.

We had a great experience adding a screened porch and deck to our home with George and the Metro team. The process was easy, communication was excellent and they were extremely well-organized…a real pleasure to work with! The quality of work was exceptional and we are very satisfied with the end result.”

— Ashley K.

"What Metro achieved is nothing less than exceptional.

We absolutely love our new space. Everyone is wowed when they see it and want us to host more parties. What Metro achieved is nothing less than exceptional. I highly recommend Metro. Their professionalism alone is hard to find and likely can’t be beat.”

— Tiffany

"I would unequivocally recommend MBRG for your remodeling needs!

Metro finished our basement and we love it. They were awesome! We were always in the loop about each and every step of the process always knew where we stood as far as staying in budget (knew to the dollar if we were above or below budget with each item we chose. No surprises at the end!). They were very professional, always arrived on time and kept to schedule, and had great ideas, plus George and the team are super nice and friendly. I would unequivocally recommend MBRG for your remodeling needs!”

— Trey S.