KITCHEN
REMODELING

overview

We design and build custom kitchens that blend function and elegance—crafted for effortless everyday living and refined entertaining. From high-end cabinetry to integrated smart appliances, every detail is tailored to your lifestyle.

THE PROCESS:

STEP ONE

We Start With a Chat

This first step is all about making sure we’re a good fit for one another.

Much like an interview, you’ll tell us about your goals and ask plenty of questions, and we’ll decide together if we’re the best firm for the job. We want to make certain that we’ll be able to fulfill your goals and that you’re coming into the process feeling absolutely confident in our partnership.

STEP TWO

Meet and Discuss

We'll meet at your home to discuss your project.

We will meet you onsite, review your home's current conditions, and discuss all of your must-haves and wish list items. During this initial phase, we will learn more about your goals for a remodel and ask detailed questions about your priorities and preferences. Your existing home may have some unique opportunities or challenges, which we would like to learn about as well.

We will answer any questions and address any concerns you may have about your project, the process, and our company.

STEP THREE

LET'S TALK NUMBERS

At this point, we'll talk about your budget.

Once we have a deeper understanding of your project, we can provide details on how much it could cost. We'll set a tentative budget and agree on an initial deposit amount.

STEP FOUR

Develop Initial Ideas, Plans, and Estimates

The next step is to begin working on your design.

During this second meeting, we'll continue from our previous conversation about design goals but in much greater detail. We'll record the dimensions of your property so our design team can begin creating your design and layout.

Because our team wants to ensure your initial designs are as close to complete as possible, we've created an information packet for you and a questionnaire to help us learn exactly how you plan to use your space.

As part of the design phase, we create estimates of what the ideas and options will likely cost. These initial cost estimates will use placeholders called “allowances” for products, materials, and finishes you will eventually select. Because we want to keep your project within your budget, we take great care to create realistic allowances based on your design aspirations.

STEP FIVE

Review Design Ideas and Make Selections

We're getting closer to your finished design.

In a few short weeks, we'll reconvene with design ideas for your input and approval so we can move forward with ironing out the details.

Our next step will take place in our vendors' showrooms where you will choose every finish and feature that will go into your remodeled space.

If your remodel includes structural changes, we'll also conduct a trade day onsite with engineers and trades to fine-tune the construction plan.

STEP SIX

Finalize Design

Your cost and design are ready to be finalized.

This is our final meeting before the construction phase where we'll review the scope of your project and cost estimates. We will finalize your paperwork with your selections and bids in place.

Upon your approval, we prepare a construction agreement so we can move on to getting your project started.

STEP SEVEN

CONSTRUCTION

We begin the construction phase of the project.

We start by finalizing and submitting plans for permits. Next, we schedule the project and have pre-construction meetings with our team.

We meet with you and go over the details of how the construction phase will flow and you get to meet with some of the team that will be working on your project. We address any questions or concerns you may have before beginning construction. You'll also receive a detailed construction schedule and access to a client portal to keep a close eye on progress.

As construction wraps up, we will walk through your project together, address any concerns, and then thoroughly clean the site.

STEP EIGHT

Post-Project Survey

We value your insightful feedback.

At the end of every project, we ask the homeowners we partner with to complete an online survey performed by GuildQuality (GQ), an independent third party. GQ is the leading homeowner satisfaction company in our industry. They will ask you to rate us in key areas known to be important to homeowners. They'll provide us with unbiased and unfiltered feedback, so we know more about our your experience.

This critical feedback allows us to improve our services and processes. We value your feedback and use it to continuously learn and grow, allowing us to deliver better and better experiences to homeowners like you.

"We are so pleased with the job that Metro completed for us.

We hired MBRG to build out a full basement bathroom in our 1 year old home. George provided a thorough estimate which he delivered to us in the timeframe promised. The estimate was precise and accurate. George provided recommendations for where to select our materials and was extremely helpful throughout the selection process. During construction, George provided regular updates via phone and email, and was regularly on-site to check progress. His team was polite and very respectful of our home. The work was completed in a timely fashion, the work area was cleaned up very well each day, and the bathroom looks great. We are so pleased with the job that Metro completed for us.”

— Erin A.

"I would unequivocally recommend MBRG for your remodeling needs!

Metro finished our basement and we love it. They were awesome! We were always in the loop about each and every step of the process always knew where we stood as far as staying in budget (knew to the dollar if we were above or below budget with each item we chose. No surprises at the end!). They were very professional, always arrived on time and kept to schedule, and had great ideas, plus George and the team are super nice and friendly. I would unequivocally recommend MBRG for your remodeling needs!”

— Trey S.

"This is an absolutely amazing contractor.

This is an absolutely amazing contractor. We were promised that they would be able to totally redo our kitchen in just 4-weeks, in time for us to host Thanksgiving dinner, and they delivered on that promise!!! The workmanship was exceptional and everyone we dealt with was first rate. These people really care about giving you the best possible product and take great pride in what they are doing. They are really pleasant, professional people, very helpful and patient, and very respectful to the homeowner’s needs. We would recommend them most highly!!”

— Adrienne M.

"Our project finished on time and on budget with zero snags.

George and the team at Metro recently completed a project for us that built out two rooms from unfinished space in our basement. Throughout this project, George maintained great communication, was easy to to work with, and always highly professional. Our project finished on time and on budget with zero snags. The end result was a very high quality fit and finish that matched the existing design, trim, and color scheme of the rest of our home.
“

— Carlos E.

"The entire team was extremely responsive, thorough, respectful, and performed great work.

We used MBRG to finish our basement and I am very glad we did! The entire team was extremely responsive, thorough, respectful, and performed great work. We always knew what everything cost (to include last minute add-ons) and were never caught off guard, which was extremely important to us with such a big project. Thank you for everything! We absolutely love our basement!”

— Laura J.

"The crew was timely and very professional and they were a pleasure to work with.

George and his team recently remodeled our basement and added a wet bar and we are so happy with how everything turned out. George was friendly, very easy to work, with and was always in communication with us. He set realistic expectations and was very thorough in the details of the process. He was always thinking a few steps ahead and had everything planned out and this made for a very smooth construction process. The crew was timely and very professional and they were a pleasure to work with. We are very happy with the final product and have enjoyed it daily!”

— Kim H.

"Working with Metro was an absolute pleasure.

Working with Metro was an absolute pleasure. If you’re looking for a reliable, knowledgeable, and talented remodeling team, I highly recommend Metro. We couldn’t be happier with the working with them!”

— Leviticus N.

"The process was easy, communication was excellent and they were extremely well-organized.

We had a great experience adding a screened porch and deck to our home with George and the Metro team. The process was easy, communication was excellent and they were extremely well-organized…a real pleasure to work with! The quality of work was exceptional and we are very satisfied with the end result.”

— Ashley K.

"They did an amazing job of planning and executing our vision.

We hired Metro for a gut renovation on our 1925 house in DC and were thrilled with the results. They did an amazing job of planning and executing our vision and we have recommended them to several of our friends doing renovations. We were particularly impressed with how quickly they were able to complete the project once the work started. The on-site team was excellent at communicating issues when the arose and very responsive and flexible to our requests. While we hope we don’t have to take on the project of this scope again, we will definitely use Metro again if we do!”

— Jonathan P.

"I strongly recommend Metro.

I have worked with George and his team on several occasions. He is extremely knowledgeable, highly competent and a great business partner to work with. The work he performed was of the highest quality. I strongly recommend Metro.”

— Dave A.